Where are your products manufactured?
Our products are blended locally in New Zealand at a HACCP Food Safety Accredited, GMP compliant and MPI approved facility.
Where do you source your ingredients from?
In our quest for high-quality, our ingredients are sourced from around the globe to ensure we deliver only the best in terms of effectiveness and taste.
Do you use artificial colours, flavours or sweeteners?
No, all products are naturally flavoured and sweetened.
Where do you ship to?
We currently ship to New Zealand and Australia. If we do not ship to your region and you’d like us to, please email hello@lakoanutrition.com with the words ‘INTERNATIONAL SHIP’ in the subject line.
What is the shipping cost and delivery time?
New Zealand
Auckland Metro: $6.50
Rest of NZ: $9.00
Rural: 5.00 additional to above
Carrier: NZ Post: 1-3 Business Days
Australia
Flat rate of $25
Carrier: NZ Post / Aus Post: 5-10 Business Days
Please note delays will occur for rural addresses and orders placed during peak sale and/or holiday periods. For more information see our shipping policy.
Do you have samples I can try?
We don't currently offer samples sorry.
Do you have a list of stockists?
We currently only sell direct to customer through our website. If you are interested in stocking our products please email hello@lakoanutrition.com with the word ‘WHOLESALE’ in the subject line.
Is your packaging recyclable?
Yes! Our containers are made from 100% I'm Green™ Sugarcane Plastic in New Zealand. This renewable by product of the sugarcane industry is a climate-positive raw material – using it helps us reduce the amount of plastic that’s made from non-renewable sources. The tubs can be recycled where #2 HDPE is accepted, and lids where #5 Polypropylene is accepted.
Our Whey Protein Isolate pouches can be recycled at your local soft plastic recycling plant.
Is the LAKOA shaker dishwasher proof?
No, this is best hand washed to
improve the longevity of it.
Where should I store my LAKOA products?
We recommend storing your products tightly sealed in a cool, dry place away from direct sunlight.
How do I pronounce LAKOA?
Great question! LA-KOA