Shipping charges are in New Zealand Dollars (NZD) and will be calculated and displayed at checkout.

New Zealand

Nationwide: $9.00
Rural: $5.00 additional to above
Carrier: NZ Post: 1-3 Business Days

Australia

Flat rate $25.00

Carrier: NZ Post / Aus Post: 5-10 Business Days

International

If your country is not listed above please contact us at hello@lakoanutrition.com for a custom shipping quote.  

International orders

All international orders are shipped from our warehouse in New Zealand and should take a maximum of 10 business days to arrive.  On rare occasions, customs agents may inspect or delay the delivery of consignments at their discretion.  LAKOA is not responsible for any taxes and/or duties or any brokerage and/or delivery fees applied to international orders. 

Transit times provided in your tracking details are estimates only.  Delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules, and demand in your region. 

Tracking

You will receive an email with a tracking number, along with the courier provider and instructions on how you can track your order once your order has been dispatched.  If you don't receive an email, we kindly ask that you check your spam folder.

Processing and delivery time

At LAKOA we aim to dispatch all orders within 1-2 business days from the time your order is placed.  Orders are not shipped or delivered on weekends or public holidays. Please note that estimated shipping times above do not include our processing time.

Damages

LAKOA  is not liable for any products damaged or lost during shipping. If you received your order damaged please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.